Tax Information
It's tax time! Most tax forms will be available by January 31st. In order to best serve our members, we've compiled some commonly requested information.
| Form Name | Details | Location | Available by |
|---|---|---|---|
| December Statement | December statements show YTD interest earned and paid on all accounts, opened and closed in 2025. | eDocuments>Statements/Documents>Statements | January 7th |
| 1098 | Home equity or mortgage loan interest Paid. Only generated for $600 or more interest paid. | Mortgages serviced by Midwest Loan Services will come directly from Midwest or can be viewed within your Midwest Loan Services login. Home Equity loans, and other mortgages, serviced by Heartland Credit Union can be found in eDocuments>Statements/Documents>Tax Forms | January 31st |
| 1099-INT | Dividends earned on deposit accounts. Only generated for $10 or more earned. | eDocuments>Statements/Documents>Tax Forms | January 31st |
| 1099-R | IRA distributions | eDocuments>Statements/Documents>Tax Forms | January 31st |
| 1099-SA | HSA distributions | eDocuments>Statements/Documents>Tax Forms | January 31st |
| 1099-Q | Coverdell account distributions | eDocuments>Statements/Documents>Tax Forms | January 31st |
| IRA FMV | IRA fair market value and upcoming required minimum distribution (if any) | eDocuments>Statements/Documents>Tax Forms | January 31st |
| 5498 | IRA contributions and rollovers | eDocuments>Statements/Documents>Tax Forms | May 31st |
| 5498-SA | HSA contributions and rollovers | eDocuments>Statements/Documents>Tax Forms | May 31st |
| 5498-ESA | Coverdell educational savings account contributions and rollovers | eDocuments>Statements/Documents>Tax Forms | May 31st |
The availability date for online forms may vary from the mailed-by date listed above. Although we strive to provide your interest statements online, certain unique circumstances may prevent us from loading the notice into Digital Banking, making it inaccessible for online viewing. If you prefer a paperless approach for tax statements and forms, we encourage you to enroll in Digital Banking.
Accessing Tax Forms
Tax forms and statements are always accessible through digital banking via desktop browser or the Heartland Credit Union Mobile App. To view your forms you will need to subscribe to eDocuments.
Direct Deposit Your Refund
You will need your full Heartland Credit Union account number along with our routing number in order to setup direct deposit.
HCU Routing Number: 275978886
You can find your full ACH account number in digital banking or mobile app
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The principal balance reflected on your 1098 is the principal balance at the beginning of the year, or the original loan amount if your loan originated last year. It is not the principal balance at the end of the year.
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You can access your 1098 tax form within Digital Banking or the mobile app.
First Mortgages serviced by Midwest Loan Services, can be accessed by logging in to your Midwest account via desktop browser or their mobile app.
For mortgages and equity loans serviced by Heartland, Find your tax documents in Digital Banking by hovering over “Accounts” in the top navigation, clicking on “Statements and Documents” and then clicking on the “Tax Forms” tab.
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Members who earned more than $10.00 of interest during the year will receive a 1099 form. These forms are postmarked by January 31 of each year.
If you are registered for eDocuments, you can obtain a duplicate copy via Digital Banking by clicking on “eDocuments” then Statements/Documents then by clicking on the “Tax Forms” tab.
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Heartland’s Federal Tax ID number is: 39-0716655
Download the Heartland Credit Union Mobile App
The Heartland Credit Union mobile app is available on both the App Store and Google Play. Turn on automatic updates to ensure you have access to the latest features as they’re made available!
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- Download the mobile banking app
- Register your account using the link on the sign in page
- Log in to get started
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Browser Support
Our digital banking platform supports these browsers:
- Google Chrome (latest two versions)
- Firefox (latest two versions)
- Microsoft Edge (latest two versions)
- Safari (last two major versions or one major version if over one year old)
- Chrome for Android (last two major versions)
- Mobile Safari for iOS (last two major versions)
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Device Support
Our digital banking platform supports these mobile platforms:
- Windows: versions that are still supported by Microsoft and support a browser listed above
- OSX: versions that are still supported by Apple and support a browser listed above
- Android: v8.0 and above
- iOS: the last two major releases
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PDF Reader
Adobe Acrobat Reader or similar software might be required to view PDF files. You can download it here for free.Â
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File a Loan Protection Claim
Protection when it matters. We are here to help!
In your time of need, our claims process is quick and easy. If you elected payment protection on your loan, you can use this convenient claims process to quickly and easily file your claim for any of the following Payment Protection Products:
- Life
- Terminal Illness
- Accidental Dismemberment
- Hospitalization
- Family Medical Leave
- Loss of life of a Dependent
- Disability
- Involuntary Unemployment
To begin, please fill out a claim form HERE!
If you prefer, call 1.800.621.6323 to begin the process and a TruStage Claims Specialist will guide you through the process.
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