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Digital Branch

Nearly anything you can do at a physical branch, you can do virtually with Heartland's Digital Branch. From opening accounts to financial coaching, and everything in between, you can do your banking from your home, office, or on the go!

Branch features

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Video Chat

Talk face-to-face with our team as if you were in the branch

Start Chat

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Live Text Chat

Chat instantly via desktop or mobile to get quick help with anything you need.

Start Chat

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Email

Send us a message with questions or thoughts for a prompt reply.

Send Email

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Apppointments

Schedule a time that works for you. We'll send you a video meeting link to connect!

Schedule Now

Hours

Live Chat Hours (voice,video,text chat)
Monday – Friday: 8:00 a.m. – 5:00 p.m.

Connect with us

Click the “Let’s talk!” bubble in the bottom-right corner of any page on our website or while logged into digital banking.  On Heartland’s mobile app there is a chat bubble in the top-right corner.

Meet Our Team!

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Brianna M

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Tyler S

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Rob B

Digital Branch

Meet Digital Operations Manager, LeAnn J.

My favorite thing about helping Heartland members is helping people make big transitions from graduating high school and going to college to buying their first home and starting a family. Its so fun to watch people grow and succeed.

LeAnn is the best! She did everything possible to help open my account including calling me at home for additional assistance.

— Marilyn H., Madison, members since 1980