Take Control of Your Cards With Integrated Card Management
Powerful card controls—manage how, when, and where your debit and credit cards are used from the Heartland mobile app and online banking.
Card Management Features
Turn card ON and OFF
Toggle individual debit or credit cards on and off with the touch of a button. All transactions, except for recurring payments, will be denied until you turn your card back on. Misplace your debit card? Use the app to turn your card off and then turn it back on when you find it!
Manage spending limits
Create and control spending limits for your debit or credit cards. Transaction will be denied if they exceed the transaction speed limits you have created.
Manage Merchant and Transaction types
Transaction controls allow you to disable or enable certain types of transactions such as in-store, eCommerce, ATMs, and phone orders. Restrict or enable specific merchant types such as department stores, gas stations, restaurants, and more!
Location and travel settings
Select geographic locations where cards can be used. Update international travel plans to allow transactions when traveling. Enable locations to deny transactions if device and merchant locations don't match
PIN Change
Forgot your card PIN? No problem. Securely update it anytime, anywhere—right when you need it.
Digital Card Display
Securely access your full card details—number, expiration date, and CVV—directly in digital banking for fast, convenient online purchases.
Have questions?
Contact us to discuss our card control services or other digital banking products.
Everyone was very helpful and actually cared about me. They put the members first!
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- Download the mobile banking app
- Register your account using the link on the sign in page
- Log in to get started
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Browser Support
Our digital banking platform supports these browsers:
- Google Chrome (latest two versions)
- Firefox (latest two versions)
- Microsoft Edge (latest two versions)
- Safari (last two major versions or one major version if over one year old)
- Chrome for Android (last two major versions)
- Mobile Safari for iOS (last two major versions)
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Device Support
Our digital banking platform supports these mobile platforms:
- Windows: versions that are still supported by Microsoft and support a browser listed above
- OSX: versions that are still supported by Apple and support a browser listed above
- Android: v8.0 and above
- iOS: the last two major releases
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PDF Reader
Adobe Acrobat Reader or similar software might be required to view PDF files. You can download it here for free.Â
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File a Loan Protection Claim
Protection when it matters. We are here to help!
In your time of need, our claims process is quick and easy. If you elected payment protection on your loan, you can use this convenient claims process to quickly and easily file your claim for any of the following Payment Protection Products:
- Life
- Terminal Illness
- Accidental Dismemberment
- Hospitalization
- Family Medical Leave
- Loss of life of a Dependent
- Disability
- Involuntary Unemployment
To begin, please fill out a claim form HERE!
If you prefer, call 1.800.621.6323 to begin the process and a TruStage Claims Specialist will guide you through the process.
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