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Why is there a hold on the funds I just deposited?

We may place holds on deposited checks to protect your accounts in the event the check is returned, especially for larger checks.  A case-by-case check hold is determined by the check that is being deposited and your relationship history with Heartland CU.  We will look at each situation diligently for reasons not to place a hold, however, in some cases it is not possible to avoid a hold.

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File a Loan Protection Claim

Protection when it matters. We are here to help!

In your time of need, our claims process is quick and easy. If you elected payment protection on your loan, you can use this convenient claims process to quickly and easily file your claim for any of the following Payment Protection Products:

  • Life
  • Terminal Illness
  • Accidental Dismemberment
  • Hospitalization
  • Family Medical Leave
  • Loss of life of a Dependent
  • Disability
  • Involuntary Unemployment

To begin, please fill out a claim form HERE!

If you prefer, call 1.800.621.6323 to begin the process and a TruStage Claims Specialist will guide you through the process.

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